GDPR Policy

Havenavero (hereinafter referred to as “we”) operates exclusively through an online store. This GDPR Policy explains how we handle personal data, the principles we follow during data processing, and the rights available to users when interacting with our website and services.

1. Purpose and Application

This policy applies to personal data collected during website browsing, account creation, order placement, and customer communication. It is intended to provide transparency regarding how personal data is processed and protected.

2. Types of Personal Data Collected

Depending on how you interact with our website, we may collect information such as contact details, order-related information, payment references, and technical data generated during website use. All data collected is limited to what is necessary for operational purposes.

3. Purposes of Data Processing

Personal data is processed to support essential activities, including order fulfillment, customer communication, service optimization, and ensuring website stability and security.

4. Legal Basis for Processing under GDPR Policy

We process personal data in accordance with the following lawful bases defined within the GDPR policy framework:

• Performance of a contract: Processing orders and delivering purchased products and related services.
• Explicit consent: Managing newsletter subscriptions and informational communications where consent has been provided.
• Compliance with obligations: Processing required for accounting, record keeping, and regulatory reporting.
• Legitimate interests: Improving website functionality, enhancing user experience, and preventing fraudulent activity.

5. Data Storage and Security

Personal data is stored only for the duration necessary to fulfill its intended purpose. We apply appropriate technical and organizational measures to protect data against unauthorized access, loss, or misuse.

6. Data Sharing Principles

Personal data is not disclosed beyond what is required to operate our services effectively. Any sharing is limited to essential operational needs and handled with appropriate safeguards.

7. User Rights

You have the right to request access to your personal data, request corrections, request deletion where applicable, and withdraw previously granted consent. Requests are handled in a timely and transparent manner.

8. Right to Withdraw Consent

Where data processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the request.

9. Policy Updates

We may update this GDPR Policy periodically to reflect operational adjustments or service changes. Any updates will be published on this page and take effect upon publication.

10. Contact Us

If you have any questions regarding this GDPR Policy or wish to exercise your data-related rights, please contact us using the details below.

Contact Address: 1653 West Yucca Street, Apartment 1, Phoenix, AZ 85029-3794, United States
Customer Service Phone: +1 (315) 741-4817
Customer Service Email: customer@havenavero.com
Online Hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (Australia/Sydney, AEST/AEDT)